Terms & conditions

You will automatically receive ‘Winchester Capital Cars Ltd Journey Acknowledgement’ email for the journey(s) you have paid for.

You are responsible for checking that the details received to us are correct.
Winchester Capital Cars Ltd will not refund you if you have forgotten to take this with you.

Winchester Capital Cars Ltd does not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions or any unforeseen circumstances.

We advise passengers to plan to arrive at the airport two hours prior to flight departure to allow for possible unpredicted delays on route to or from the airport. Winchester Capital Cars Ltd will not take responsibility for any passengers missing their flight if two hours check in time was not allowed.

You are free of course to arrange to get to the airport for a time of less than two hours prior to flight departure, however Winchester Capital Cars Ltd accepts no responsibility for any missed flight due to this.

All passengers are advised to have adequate travel insurance prior to booking.
No responsibilities for costs are to be refunded to any passengers who do not wait for their driver and take alternative transport.

Winchester Capital Cars Ltd does not accept any responsibility in any way if the passenger/luggage requirements exceed the capacity of the vehicle booked.
If you are unsure about the capacity of the vehicle booked please contact Winchester Capital Cars Ltd customer services team immediately.

For passenger safety Taxi Licensing regulations require all luggage to be securely fastened in the boot of the vehicle, please ensure to take this into account when choosing a vehicle.

Winchester Capital Cars Ltd reserves the right to refuse carriage of animals which were not agreed at the point of booking. All animals must be secured in a suitable transport box/crate. Winchester Capital Cars Ltd accepts no responsibility for costs incurred from a failure to abide by these terms.

The exact route of your journey is down to the driver’s discretion on the day of travel, alternate routes may be requested and will be assessed by the driver on a case by case basis.

Please ensure you provide your arrival times and day in to the UK and not your departing information.

If your flight has any serious delays please inform us as soon as possible.

Winchester Capital Cars Ltd use their own transport wherever possible but do use third party companies where appropriate.
Winchester Capital Cars Ltd reserves the right to provide an upgraded car type from the original selected if your chosen vehicle is unavailable.

Reservations made for service on the following timings and dates will be subject to an additional 100% surcharge on published prices: 18:00 24th December to 23:59 26th December, and 50% on 18:00 31st December to 23:59 1st January, other days may also be affected.